Eliteking Privacy Policy – Your Information, Our Responsibility

Introduction

Welcome to the official eliteking website. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. We believe your trust is our most valuable asset, and we are committed to safeguarding it with the utmost integrity.

By registering or continuing to use eliteking services, you agree to the terms set out in this policy. We encourage you to read this policy in full so you understand your rights and responsibilities.

Information We Collect

Eliteking collects various types of information to enable us to provide you with the best possible service. This information falls into two main categories:

Information you provide directly:

• Full name, date of birth, and identification card number (for KYC verification)
• Your registered email address and mobile number
• Bank account or digital wallet information for deposit and withdrawal purposes
• Any additional information you share when contacting our support team

Information collected automatically:

• Your device's IP address and general location data
• Web browser type and operating system in use
• In-platform activity records, including games played and session duration
• Cookie data that helps us improve the user experience

How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. eliteking uses your data for the following:

• Account verification: Verifying your identity during registration and the KYC process to protect you from account misuse.
• Transaction processing: Facilitating deposits, withdrawals, and all financial transactions accurately and swiftly.
• Customer support: When you contact our team, we use your account information to resolve issues more efficiently.
• Platform security: Detecting suspicious activity, fraud attempts, or unauthorized access to your account.
• Service improvement: Analyzing usage patterns in aggregate (not individually) to improve platform quality and gaming experience.
• Legal compliance: Meeting the reporting and compliance requirements set by the relevant authorities.

Sharing Information with Third Parties

Eliteking does not sell or rent your personal information. However, in certain situations, we may share your data with trusted third parties, such as:

• Payment providers: Payment gateway partners that process your transactions using trusted encrypted systems.
• Identity verification services: A third-party KYC platform that helps us verify the authenticity of user documents.
• Legal authorities: If required by a court order or a request from a legitimate regulatory authority.
• Technology providers: Cloud infrastructure and cybersecurity companies that help us maintain and protect the platform.

All third parties involved are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified.

Data Retention Period

Eliteking retains your personal information for as long as your account is active or as long as it is needed to provide services to you. Once an account is closed, your data will be kept for the period required to meet legal obligations, resolve any disputes, and enforce our agreements.

When data is no longer needed, we will delete or anonymise it using secure, irreversible methods.

Cookie Policy

The eliteking platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remembering your language preferences and account settings
• Keeping your login session securely active
• Understanding how you interact with our platform
• Optimizing site performance and page load times

You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of some platform features.

Your Rights as a User

Under the Personal Data Protection Act 2010 (PDPA) and the privacy principles we adhere to, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right to Rectification: If your information is inaccurate or incomplete, you have the right to request that we update it.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request that we provide your data in a machine-readable format.

To exercise any of the above rights, please contact our support team through the available channels on the platform. We will process your request within a reasonable timeframe.

Data Security

Eliteking continuously invests in cybersecurity infrastructure to keep your data safe at all times. Our security measures include:

• 256-bit SSL/TLS encryption for all data communications
• Two-factor authentication (2FA) available for all user accounts
• Real-time threat monitoring by our security team
• Regular security audits by independent third parties
• Strict internal access controls — only authorised personnel may access sensitive data

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to protect your account by using a strong password and never sharing your login credentials with anyone.

Privacy Policy Updates

Eliteking reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant reasons. When significant changes are made, we will notify you via:

• In-platform account notifications
• Email to your registered address
• Clear notice on the eliteking homepage

The effective date of this Privacy Policy is 1 January 2026. Your continued use of the eliteking platform after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the customer support section on the eliteking platform. We are committed to responding to every inquiry thoroughly and in a timely manner.

Useful Links

• Terms & Conditions
• Responsible Gaming
• About Us
• Frequently Asked Questions (FAQ)